User Agreement1111 / Disclaimer
We are a digital real estate advertising / marketing and information services platform connecting people with the real estate market. PropGuider.com and our subsidiaries and affiliates (collectively the “Company” or "PropGuider.com") provide you with access to a variety of services, including but not limited to the www.propguider.comwebsite (the "Website") and PropGuider.com's mobile applications (the “Mobile App”) and all the products and services available through our Website and Mobile App (collectively the "Services"). The Website and Mobile App is owned and operated by Prop Guider, a company incorporated under the laws of India.
This Policy applies to all “Users” who uses our Services.
We collect information from anyone who uses our Services: We ask for some basic details from User including but not limited to their name, phone number, email address. Furthermore, like many online services, we use technologies like session and persistent cookies, web beacons (tiny image files on web pages that communicate information about the page viewer to the beacon owner), log data, and third-party analytics services to collect and analyze information about all users of our Services. This includes things like User search preferences, interaction with ads on our Services, and location.
Our servers automatically record information ("Log Data") created by your use of the Services. Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device, search terms, and cookie information. We receive Log Data when you interact with our Services, for example, when you visit our Website and / or Mobile App, sign into our Services, or interact with our email notifications. We use Log Data to provide our Services and to measure, customize, and improve them, as well as collect and use them in the aggregate. This policy does not apply to, nor do we take any responsibility for any information that is collected by any third party either using the Services or through any links on the Website and / or Mobile App or through any of the advertisements.
Cookies are small data files that we transfer to your computer. We use "session" cookies to keep you logged in while you use our Services, to better understand how you interact with our Services, and to monitor aggregate usage and web traffic information on our Services. We use "persistent" cookies to recognize you each time you return to our Services. For example, we create a persistent cookie that includes some basic information about you, like your most recent search and preferences.
Location Data: If you provide location information (like a ZIP code, street address, or even just a city) during the registration process or at any other time via your account settings, we will store that information and associate it with your account. We may use and store information about your location to provide localized features, to analyze our Services with the help of third-party analytics services, to provide you with relevant advertising and marketing recommendations, and otherwise to improve and customize our Services.
PropGuider.com provides digital real estate advertising / marketing and information services through its Website, Mobile App and other services. To provide our Services, we use the information we collect to:
- Help you find the most relevant information for your situation by customizing our Services to optimize your experience
- Keep you connected with PropGuider.com across the internet and update you with residential real estate-related news and information
- Put you in touch with the right people to sell, buy, rent and to optimize the information, we share with those parties to initiate a productive and efficient relationship
Services Description: PropGuider.com attempts to be as accurate as possible. However, PropGuider.com does not warrant that descriptions of or content of this site is accurate, complete, reliable, current, or error-free. Also, your access to the Services may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction. PropGuider.com provides links to other sites over which PropGuider.com has no control. PropGuider.com is not responsible for the availability of such external sites or resources and does not endorse and is not responsible or liable for any content, advertising, products or other material on or available from such sites or resources.
From time to time, we share the information of those who access our Services with the other reputable organizations whose products or services we think you might find interesting and suits to your requirements. If you do not want us to share your information with other companies or organizations, please let us know by emailing us at firstname.lastname@example.org.
Persons who supply us with their telephone numbers online may receive telephone calls or text messages from us with information regarding new products or services or upcoming events. You hereby give specific consent to receive the telephone calls or text messages related to our Services and waive the DND registry in case you have subscribed to the same. If you do not wish to receive such telephone calls or text messages, please let us know by emailing us at email@example.com.
With respect to Ad servers: To try and bring you offers that are of interest to you, we have relationships with other companies to whom we allow to place ads on our Website and Mobile App. As a result of your visit to our Website and / or Mobile App, ad server companies may collect information such as your domain type, your IP address and clickstream information.
Direct contact with User: If you fill out a form to contact a Sales Expert (or use any other contact forms available on our Services) or request for a callback, we may share personally identifiable information that you share with us and information about your use of our Services with the party you wanted to contact. This may include data you input such as home search criteria or Log Data that we collect as you use the Services. Sometimes, if we are working with a third party to improve the quality of connect we provide to our users, we may provide that third party with additional but limited personally identifiable information for the sole purpose of their carrying out their duty to us. By sharing the information, you agree to share your details to a third party also.
PropGuider.com does not take responsibility or liability for the actions, products, content and services on the Website and / or Mobile App, if any, which are linked to Affiliates and / or third party websites using APIs or otherwise. PropGuider.com will not be liable for any damages of any kind arising out of or relating to the use or the inability to use its Website and / or Mobile App, its content or links, including but not limited to damages caused by or related to errors, omissions, interruptions, defects, delay in operation or transmission, computer virus, line failure and all other direct, indirect, special, incidental, punitive, loss of profit, exemplary or consequential damages whether based on warranty, contract, tort or any other legal theory including Force Majeure, and whether or not, such organizations or entities were intimated or advised of the possibility of such damages. You agree to defend, indemnify, and hold harmless, PropGuider.com and/ or its associates, subsidiaries, their officers, directors, employees, affiliates, licensees, business partners and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from your use of any material or your breach of these terms and conditions or any applicable law.
PropGuider.com does not facilitate or participate in any manner in the process of selling, buying, renting etc. of properties, and it is not responsible for any dealing, negotiations, transactions, etc. whatsoever between the parties connected through our Services, including and not limited to any quality assurance, guarantee, claim etc. given by one party to another in any transaction. Prop Guiderwill not be party to any legal proceedings between parties contracted through these Services. In case Prop Guider is sought to be implicated in any legal proceedings, costs will be recovered from the party that names Prop Guider. as a party to such proceedings.
- The user should conduct checks and establish authenticity of any property, or project, its title, built up area, suitability for buying / renting in a form and manner deemed appropriate at his or her cost.
- PropGuider.com being an advertising platform does not and cannot validate the authenticity of content in its Services. A lot of content is uploaded by the advertiser/Builder and we do not filter or verify the same. If a complaint is made, we will take remedial measures.
- Certain points to bear in mind:
- Conduct a comprehensive check of ownership to verify owners' / landlords’ credentials.
- Visit the project site/property personally, to ensure that the seller’s / landlords’ claim is genuine and that the property is not an 'imaginary' one.
- Beware of false title documents. Loans may have been secured against properties that may be disputed or have remained vacant for long.
- We strongly recommend that proper due diligence on the property is conducted prior to entering into a transaction related to a real estate.
- It should be independently ensured by the User whether the seller is complying with the provisions of Real Estate (Regulation and Development) Act 2016 and its applicability to the relevant property or project.
PropGuider.com is an advertising and marketing platform to many developers for their real estate projects (hereinafter referred to as “Project”) and is in no way facilitating, negotiating or assisting in the sales between you and the developer. While displaying this information on our Website / Mobile App, PropGuider.com is relying on the information as provided by the Developer of such Project. Before making any decision please ensure to validate all the information and go through the terms and conditions as included in the documents. Further:
- While reasonable efforts are being made to ensure the meaningful information being displayed and the same being asked from the respective Developer on regular intervals, there is a possibility that the information displayed may not be current and complete
- The pictures / photos shown here include artist’s impression of the Project. The actual properties may vary from such representations
- Users should verify the completeness and accuracy of all such information from the RERA website, as may be applicable, of respective States where the Project is registered. PropGuider.com does not, by any means verify, validate, endorse or promote the compliance of a specific Project with the RERA regulations
- Please make sure you verify all the details independently from the Developer or from the RERA website before making any decision in relation to the purchase of the properties
There is also a lot of information displayed on the platform which is neither an advertisement / listing and is collated by our research team from the publicly available information and is meant to be a tool for the Users’ own research and awareness about real estate market. While reasonable efforts are being made to ensure the completeness of such information being displayed here and the same being updated on regular intervals by our research team, there is a possibility that the information displayed is not current and complete. This information shall in no way be considered as an advertisement or offer to sale from the PropGuider.com. PropGuider.com shall neither be responsible nor liable for any inaccuracy in the information provided here and therefore the Users are requested to independently validate the information from the respective developers before making their decision for purchase of properties. PropGuider.com, its directors, employees, agents and other representatives shall not be liable for any action taken, cost / expenses / losses incurred, by you, based on the information given on the portal.
Copyright and Trademark Policy: All content included in our Services, such as text, graphics, logos, button icons, images, clips, digital downloads, data compilations, and software, is the property of the Company and its content suppliers and protected by copyright laws. All software used on this Website and Mobile App is the property of the Company.
All other trademarks not owned by Company that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by PropGuider.com or its affiliates.
PropGuider.com is committed to removing infringing products from its platform. To facilitate this, PropGuider.com has put in place a PropGuider.com Infringement Verification process so that intellectual property owners could easily report listings that infringe their rights. We understand that it is in PropGuider.com interest to ensure that infringing products are removed from its platform, as they erode Buyer and Seller trust.
If you are a verified rights owner and want to report a listing issue, you may report firstname.lastname@example.org
Third-Party Websites: Our Website / Mobile App may contain links to other websites. When you click on one of these links, you are navigating to another website. We do not accept liability for misuse of any information by any website controller to which we may link. We also do not have any responsibility of liability for the content on websites that use the PropGuider.com search functionality. We encourage you to read the privacy statements of these websites, which may differ from ours.
Sale/Merger: Information about our Users and our Website / Mobile App is a business asset of PropGuider.com. Consequently, information about our Users, including personal information, will be disclosed as part of any merger or acquisition, creation of a separate business to provide the Website, our Services or fulfill products, sale or pledge of company assets as well as in the event of an insolvency, bankruptcy or receivership in which personal information would be transferred as one of the business assets of the company.
In no event shall the Indemnities, be liable to the Users or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not the Company has been advised of the possibility of such damages, arising out of or in connection with (i) User’s use of or access to the Website, Services or materials on the Website; or (ii) services provided by any Registered Service Provider.
The limitations and exclusions in this Section apply to the maximum extent permitted by applicable laws.
Arbitration: If any dispute arises between a user/users and PropGuider.com arising out of use of the Website or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of these terms and conditions, the dispute shall be referred to a sole Arbitrator who shall be an independent and neutral third party identified by PropGuider.com. Decision of the Arbitrator shall be final and binding on both the parties to the dispute. The place of arbitration shall be Chennai, Tamil Nadu. The Arbitration & Conciliation Act, 1996, shall govern the arbitration proceedings.
Grievance Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the Grievance Officer through email on the following email Id. email@example.com. Any grievance so received by the Company shall be resolved within the best possible time.